How and when will I receive my software?
Your software will be delivered as a download link which will be sent to the email address you used when you made your purchase. You can also use this email address to create a support account where you can manage and download your purchases.
What to I do if I haven’t received my software?
The confirmation email may have been blocked by your email provider. Check your spam folder for emails from anthropics.com. If you still cannot find the email, it’s possible there was a spelling error that is stopping it from being delivered. Please contact the customer support team who will be able to locate your license details for you.
Can you send me a CD?
We prefer to supply the software as an instant download rather than a physical product. This helps us to keep our prices low and we also believe that this is a more convenient way for you to receive the software. Since we regularly release updates and fixes for the software, a disk would soon be out of date while our online downloads always reflect the most recent release.
If you have a computer problem or buy a new computer, you can simply re-install the software from your Anthropics support account where you’ll find all of your purchases, activation tokens, and download links.
If you do require a physical copy of the software, please contact the support team.
Prices:
| Product | Physical Copy | Instant Download |
|---|---|---|
| LandscapePro | £59.90 | £29.95 |
| LandscapePro Studio | £99.90 | £49.95 |
| LandscapePro Studio Max | £199.90 | £99.95 |
All physical products are shipped from the UK. Please note that these prices do not include postage & packing or any import charges required by your country of residence.
I don’t have a credit or debit card, can I pay using another method?
Yes, we accept checks in the mail. USA and UK postal orders are also fine.
Please make them payable to “Anthropics Technology Ltd.”
and send them to:
Anthropics Technology Ltd.
Suite A16, Ugli Campus,
56 Wood Lane,
London W12 7SB,
United Kingdom
Please do not send cash.
Don’t forget to include your name and email address when you send anything to us by post.
What exactly do I get when I buy a license for the software?
The purchase price allows you to use the software forever. You also get free updates to any minor releases of the version you have bought (e.g. v1.1 to v1.2). Upgrades to major releases (e.g. v1.x to v2.x) are not free, but will be available at a discounted price to you.
What languages is LandscapePro available in?
LandscapePro 2 and 3 are only available in English at present. LandscapePro 1 is also available in French, German, Italian, and Spanish.